Resort Rattan Strappy Low Block Heel
Look like a million bucks in these square platformÂ heels!
Made with woven natural fibers, they stand 3.25" high.Â
Shipment processing time
All orders are processed within 1-2 business days.
If we are experiencing a high volume of orders, specifically during holidays (Mother’s Day, Valentine’s Day, Christmas, but not limited to), shipments may be delayed by a few days. Please allow additional days in transit for delivery.
If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Free Standard Shipping on all orders. If you are requesting 2-day delivery it is a flat cost of $25.00.
Please contact us at (225) 405-1926 if you have any questions or special request.
Estimated delivery time
3-5 business days
2 business days
Overnight delivery is only available for orders with delivery addresses within the continental United States. While we ship out ASAP and overnight service, various carriers have stated that they cannot guarantee delivery windows at this time.
Delivery delays can occur, in which Jolie Vaughan is not responsible for delays on behalf of the carrier.
Geography of Shipment
Jolie Vaughan ships to addresses within the United States. At this time Jolie Vaughan does not ship internationally.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Jolie Vaughan is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.Please save all packaging materials and damaged goods before filing a claim.
RETURNS & EXCHANGES
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. All returns are given in the form of store credit.
Please note colors may slightly vary based on your monitor's settings.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label, as well as, instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at firstname.lastname@example.org.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable itemsCertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
RefundsWe will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded in the form of store credit.